[SOLVED]Price doesn’t change

Home – SaaS Forums Support questions WooPrice Calculator (Pro) [SOLVED]Price doesn’t change

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #7592
    M. Walid
    Participant

    Hi, I installed the last bugfix but I still have a problem.
    The price never update, it’s only showing a price corresponding to options of 2 fields but when I change the options of the fields the price doesn’t change. I don’t use excel, just the calculator with a formula.
    I think it’s a bug, I’ve already send you passwords to hello@altoswebsolutions.com
    Thank you for your help.

    #7600
    M. Walid
    Participant

    I made a calculator with an excel file, I mapped everything.
    Unfortunately, there is still the same problem, the price doesn’t change.
    Could you Help me please.
    I send the excel, FTP and backoffice at https://altoswebsolutions.com/contact-us
    Thank you for your help

    #7599
    Anonymous
    Guest

    Hello,
    we didn’t receive your email, We should have the credentials of the development environment to give you a solution.
    Please write to https://altoswebsolutions.com/contact-us

    Best regards
    Ennie
    AT94

    #7598
    M. Walid
    Participant

    Hi I resend credentials with the excel.
    I put the excel here too [attachment=203]Formule excel.xlsx[/attachment]
    Thank you for your time.
    Best regards

    #7597
    M. Walid
    Participant

    Hi, Can you help me please. WPC still does’nt work, it’s pretty urgent.
    I’m sure that I send credentials twice from differents mails, please check your spams.
    Thank you for your help.
    Best regards

    #7596
    Anonymous
    Guest

    Hello,

    Probably the problem is with the way the fields and the calculator are implemented with the conditional logic. There are 6 fields in the product page and in the excel file are 9.
    To be able to solve the problem and do the right mapping, can you specify to us:

    1)The fields that will gather info from the user and the type of the input should be excepted ( for list_input_fileds specify the value to be shown with the value to be calculated)
    2) For what conditions the other fields appears
    3) The formula applied to calculate the total price

    (More specify will you be in you response more you will help us to identify and solve the problem)

    Best regards
    Ennie
    AT94

    #7595
    M. Walid
    Participant

    Hi I sent you the formula and the rules of conditional logic. As I said in the mail: the calculator works with defaut values but when I change a value the price never update. The problem is the same without excel method.
    Thank you for your help.
    Best regards

    #7594
    M. Walid
    Participant

    Hi, I just realized now that the calculator work only in the cart page. The price of the order is right and when you want modify your product in the cart page the calculator works perfectly in live.

    [attachment=204]calculator.png[/attachment]

    But in the product page the price still never change.
    I hope you’ll find the problem soon.
    Thank you for your help.
    Best regards

    #7593
    M. Walid
    Participant

    Hi, I just figure it out. The problem is with an option of displaying of Flatsome theme in sttings of product page from wordpress (not in woo commerce settings) all the display works except “wide gallery”.
    Now it’s work. Thank you for your plugin, it’s wonderful and very easy to use when it’s work 😉
    Best regards

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