[SOLVED] XLSX Upload Failure

[Wayne Cooke]

When I attempt to upload an xlsx calculator file, and I have tried a few different ones, nothing happens. I get a blank screen.
[attachment=76]post_upload_blank_screen.jpg[/attachment]

[Enrico]

Hi Wayne,

Could you please send to “https://altoswebsolutions.com/contact-us” your FTP and WP-admin credentials?

I will try to solve the problem directly in your website.

Best regards,
Enrico

[Wayne Cooke]

Enrico,

I think I have solved this problem, with help from my apache error log (/var/log/apache2/error.log).
The log indicated that I was missing some directories where the plugin was attempting to move uploaded files to. To fix it I manually created two directories:
wp-content/uploads/woo-price-calculator/docs AND wp-content/uploads/woo-price-calculator/style.

After that the error indicated that I was missing two php modules. To fix this I manually installed (sudo apt-get install):
php7.0-zip AND php7.0-xml

After installing these modules and a restart of Apache the calculator upload seems to be working.

Thanks for your reply.

Wayne

[Enrico]

Hi Wayne,

I’m glad you managed to solve the problem

Best regards,
Enrico

[Author]

Posts