[SOLVED] Some users can’t use the calculator

Home – SaaS Forums Support questions WooPrice Calculator (Pro) [SOLVED] Some users can’t use the calculator

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #6116
    Martijn Dortland
    Participant

    Hello,

    Some of my custommers are complaining that the price and fields do not show up.

    On my computer it all works fine so i can’t check this.

    Is this a known problem ?

    Greetings,

    Martijn Dortland

    Webshop URL: https://www.enveloppen.nl

    #6119
    Martijn Dortland
    Participant

    I’ve found that the problem only occurs on MAC OS with Safari.

    #6118
    Paul
    Participant

    Hi,

    Can you tell me the version of your plugin, woocommerce and wordpress?
    Can you verify this error in our demo site https://woopricecalculator.com/live-demo?

    Let me know
    Best Regard,
    Paul

    #6117
    Martijn Dortland
    Participant

    Hi Paul,

    Sorry, but i’ve already found the problem. My plugin was outdated. The strange thing is that it did not show an update within de wordpress Dashboard an i had to update the plugin manually.

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.