[SOLVED] Showing incorrect price
August 30, 2017 at 9:09 pm #7949
Hi woo price team,
The price for the product is incorrect. In my case when I click the color again the price calculation is correct.
MikeAugust 31, 2017 at 9:34 am #7963EnricoParticipant
Please send to https://altoswebsolutions.com/contact-us your WP-admin/FTP access.
Remember to add this link to your email. Provide me also the calculator name which gives you the problem.
EnricoSeptember 4, 2017 at 7:57 am #7962
I think we found the problem.
we are using excel for price calculation. we have 2 input fields and a related calcuation to those fields.
the first value in the online selection fields are not the same, like the first values of the excel sheet.
at rendering wooprice uses the excel values for first output and not the values of initial rendering of selection fields.
e.g. excel has 2 fields
field A excel = 1
field B excel = 1
output would be (just for example an easy calculated value) = 1 + 1 = 2
the problem is when the dropdown selection has the values
field A dropdown = 2
filed B dropdown = 1
output currently is 2, because it uses excel A + excel B = 1 + 1 = 2
in my opinion thats a bug and it should replace also at initial loading the field values of dropdown selection
expected result should be 3, because field A dropdown + field B dropdown = 2 + 1 = 3
Do you confirm that’S a bug?
will you integrate a initial loading of this values in the next version(s)? or can you tell us where we can handle / bugfix this?
MikeSeptember 6, 2017 at 9:23 am #7961PaulParticipant
Can you send us your excel sheet?
PaulSeptember 10, 2017 at 5:54 pm #7960
I’ve sent you the excel sheet by e-mail,
have you received the e-mail?September 14, 2017 at 1:58 pm #7959EnricoParticipant
We’ve received your excel sheet.
We’re trying to solve your problem as soon as possible
EnricoSeptember 18, 2017 at 1:39 pm #7958AnonymousGuest
could you please send us by mail to https://altoswebsolutions.com/contact-us your WP-admin/FTP access.
Lutfun shornaSeptember 19, 2017 at 12:25 pm #7957
I’ve sent you an e-mail.
take care about change any settings
MikeSeptember 26, 2017 at 9:31 am #7956
are there any improvements available?
are you working on this little bug/problem?
MikeSeptember 26, 2017 at 9:34 am #7955AnonymousGuest
i need the given information from you :
1) What kind of browser you are using?
2) Please give us the exact URL and ID of the product which you have made the screenshot.
3) we need the URL of that product and the WooCommerce Product ID
4) Are you using a custom WPC theme?
5) which the calculator you are using for that product?
waiting for your response.
Lutfun shornaSeptember 26, 2017 at 10:44 am #7954
currently in our custom theme the initial calculation works well, don’t know why this works now, because we did not made any changes.
just in your theme the problems still exists.
if you want you can download your theme from our site
thank you for you help,
MikeSeptember 27, 2017 at 9:57 am #7953AnonymousGuest
What do you mean with “your theme”? In WPC are included 4 themes: The default one, Custom, Bootstrap, UIkit (Custom, Bootstrap, Uikit are only example they can not work properly) So have you solved your problem using your custom theme? Please I need the name of this also.
Lutfun shornaOctober 20, 2017 at 3:46 pm #7952AnonymousGuest
Did you solved your issue? please let us know a feedback.
Lutfun shornaOctober 25, 2017 at 6:29 pm #7951
sorry for late response, we had a really busy time.
yes it look like we solved the problem, but don’t know exactly how. we think it depends on the theme and on jquery, because we had their some problems too.
feel free to look on the mentioned page, because you should have our ftp login and user login for the online shop.
MikeOctober 26, 2017 at 4:27 pm #7950AnonymousGuest
Thanks for your feedback.
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