Home – SaaS › Forums › Support questions › WooPrice Calculator (Pro) › [SOLVED] Exel calculator
I am unable to load an excel calculator using the pro version. in my plugins section aws cal is activated but when I choose an excel file it doesn’t show anything.
which version of plugin you have? please update the latest version 2.0.6 of plugin , then send to https://altoswebsolutions.com/contact-us your WP-admin/FTP access.
Do you need access as an admin?
yes we need your wp-admin/FTP access.
I have mailed it to you
Any idea how can I fix the issue?
we tried to access your site but your FTP access is not correct.so please resend us your FTP access .
I will email ou the new credentials right away
Could you access the FTP site??
I need to complete the website in tops three days. It will be really helpful if this issue can be fixed before that so I can complete the remaining work.
Any progress? Please let me know if it’s under progress
we are trying to fix your problem, within next 5 hour you will have an answer.
Alright thank you so much
Hi Parin ,
you need to install the ZipArchive which is a PHP Extension, on your server, in order to make our plugin work.
I don’t get it. Could you elaborate, please